Starter
Small teams
KES 1,000 a month
plus KES 100 per employee
- Employee records, leave and attendance
- Performance goals and reviews
- Self-service and basic reports
- No payroll
Home / Industries / Courier and last-mile delivery
Courier and last-mile delivery
Recruitment, payroll and compliance for courier, delivery and rider businesses.
Common HR challenges in this sector
Sound familiar?
- Riders and drivers who are sometimes employees and sometimes contractors
- Per-delivery pay, bonuses and allowances that are hard to calculate
- Fuel, repair and fine claims arriving without a clear record
- Verification of licences, references and guarantors before hiring
- Fast growth in staff numbers across several hubs
How Nexalia Technologies supports this
Nexalia Expense gives each hub or rider group a wallet and approvals for fuel and repairs. Nexalia HCM runs payroll with bonuses, commissions and allowances.
Nexalia HCM plans
A small monthly base plus a fee per employee. Payroll with Kenya statutory deductions starts in the Business plan. Start with a free 30-day pilot for your first 20 employees.
Business
Growing businesses
KES 1,500 a month
plus KES 200 per employee
- Includes all Starter features, plus:
- Payroll with Kenyan statutory deductions (PAYE, NSSF, SHIF, Housing Levy and HELB)
- Payslips
- Detailed payroll reports and exports
- Shifts, overtime and advanced attendance
- Configurable allowances and deductions
- Expanded permissions and approval workflows
Enterprise
Larger and complex teams
From KES 5,000 a month
plus KES 450 per employee
- Includes all Business features, plus:
- Recruitment (ATS) and onboarding
- Learning and training records
- Advanced reporting and analytics
- Multi-branch and multi-company management
- Priority support and implementation assistance
Enterprise Plus
Custom
Quoted
custom annual contract
- Everything in Enterprise, extended to fit your organisation:
- AI assistant and API access
- Custom workflows, compensation and succession planning
- Custom modules, integrations and reports
- Other agreed requirements, quoted according to scope
Upgrading keeps all your data. Moving to a higher plan switches on additional features on the same records, with no data migration.
Start the free 30-day pilot Compare all plans
Starting prices in Kenya Shillings, excluding taxes, not a quotation. Setup, data migration and training are charged separately, from KES 5,000.
Also from Nexalia
Dispatch and delivery management system
Parcel, route and rider records, with delivery notes, proof of delivery and customer accounts. This is another way we serve courier and last-mile delivery, alongside Nexalia HR and payroll. It is built to order and scoped in writing, so we confirm exactly what you get before you commit.
Typical parts of the system
- Consignment and parcel records
- Dispatch, routes and rider assignment
- Delivery notes and proof of delivery
- Corporate customer accounts and statements
- Rider payroll, commissions and allowances
Nexalia POS features that fit this sector
- Delivery notes and dispatch
- Corporate credit accounts with statements
- Counter sales for packaging and walk-in customers
- Daily till cash-up and Z-report per hub
See every Nexalia POS feature
Selling at the till
- Fast sales screen with product search and barcode, QR or SKU scanning
- Weighed and barcoded item pricing
- Held (suspended) sales and split payments
- Discounts with limits by role, and price override at the till
- Returns, refunds and exchanges with numbered credit notes, and layaway
- Open and close each till with a cash count, and an end-of-day Z-report
- Branded receipts, with prices VAT-inclusive or VAT added at checkout
Products and inventory
- Departments, categories and products, with size and colour variants
- Bulk and tiered pricing, and seasonal promotions and markdowns
- Barcodes and labels
- Batch and expiry tracking, and serial numbers
- Stock adjustments, transfers, stock counts and variance
- Stock ledger, valuation, reorder levels and low-stock alerts
- Dead, slow and fast-moving, overstock and understock reports
- Multiple warehouses and branches
Purchasing and suppliers
- Optional purchase requisitions
- Purchase orders from draft to approval to receipt
- Goods received posts to stock and payables
- Purchase returns
- Supplier invoices, payments, statements and aging
- Supplier scorecard, spend and lead-time analytics
Customers
- Customer records and walk-in customers
- Loyalty points and store credit
- Customer credit limits, invoices and statements
- Corporate and contractor credit accounts
- Customer segmentation and reports
Reports, people and control
- Executive and inventory dashboards
- Sales, profitability, stock and payables reports
- Export to CSV or PDF
- Staff roles: company admin, cashier, stock keeper, procurement officer and accountant
- Multi-branch and multi-company support
- Audit log of every change: who, what, when and why
- Company branding, tax identity (PIN, VAT), printers and hardware
Ready-made business set-ups in the demo
- Retail: supermarket, hardware, and fashion and boutique
- Restaurant and cafe: open tables, take orders, kitchen tickets (KOT), recipes, tips and service charge
- Pharmacy: dispense prescription medicines, controlled-drugs register, mandatory batch and expiry
- Wholesale and distribution: delivery notes and dispatch, contractor credit accounts
Add-ons, quoted separately: M-Pesa STK Push payments, KRA eTIMS receipts and integration, and offline selling. Not yet available: the built-in accounting ledger. We confirm what is included in your written quotation.
Nexalia POS is in early access, so it has no published price yet. A working demo is available on request, and features may change before release.
Frequently asked questions
Can you help us decide who is an employee and who is a contractor?
Yes. Our Labour Compliance team reviews how people actually work and advises on contracts that match the arrangement.
Can payroll handle per-delivery pay?
Nexalia HCM payroll supports bonuses, commissions and allowances. Talk to us about your pay rules so we can set them up.
Where do I start?
Take the free Business and People Systems Health Check or send us an enquiry. We reply within one working day and the first conversation is free.
Talk to us about Courier and last-mile delivery
We reply within one working day, and the first conversation is free.