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Retail and FMCG

Volume hiring, attendance and payroll, and staff management for retail and fast-moving consumer goods.

Common HR challenges in retail and fmcg

Sound familiar?

  • High-volume seasonal and peak-period hiring
  • High staff turnover across many locations
  • Coordinating HR consistently across branches or outlets
  • Attendance and overtime flowing correctly into payroll

How Nexalia Technologies supports this

Attendance, overtime into payroll and employee self-service. Nexalia POS for shops and supermarkets is in early access, and a demo is available on request.

Explore Nexalia HCM Custom systems from Nexalia

Nexalia HCM plans

A small monthly base plus a fee per employee. Payroll with Kenya statutory deductions starts in the Business plan. Start with a free 30-day pilot for your first 20 employees.

Starter

Small teams

KES 1,000 a month

plus KES 100 per employee

  • Employee records, leave and attendance
  • Performance goals and reviews
  • Self-service and basic reports
  • No payroll
Most popular

Business

Growing businesses

KES 1,500 a month

plus KES 200 per employee

  • Includes all Starter features, plus:
  • Payroll with Kenyan statutory deductions (PAYE, NSSF, SHIF, Housing Levy and HELB)
  • Payslips
  • Detailed payroll reports and exports
  • Shifts, overtime and advanced attendance
  • Configurable allowances and deductions
  • Expanded permissions and approval workflows

Enterprise

Larger and complex teams

From KES 5,000 a month

plus KES 450 per employee

  • Includes all Business features, plus:
  • Recruitment (ATS) and onboarding
  • Learning and training records
  • Advanced reporting and analytics
  • Multi-branch and multi-company management
  • Priority support and implementation assistance

Enterprise Plus

Custom

Quoted

custom annual contract

  • Everything in Enterprise, extended to fit your organisation:
  • AI assistant and API access
  • Custom workflows, compensation and succession planning
  • Custom modules, integrations and reports
  • Other agreed requirements, quoted according to scope

Upgrading keeps all your data. Moving to a higher plan switches on additional features on the same records, with no data migration.

Start the free 30-day pilot Compare all plans

Starting prices in Kenya Shillings, excluding taxes, not a quotation. Setup, data migration and training are charged separately, from KES 5,000.

Also from Nexalia

Retail management system with POS

The till, the stock room and the supplier side in agreement, for shops, supermarkets, boutiques and chains. This is another way we serve retail and fmcg, alongside Nexalia HR and payroll. It is built to order and scoped in writing, so we confirm exactly what you get before you commit.

Typical parts of the system

  • Till and stock in one system
  • Supermarket, hardware and fashion set-ups
  • Supplier purchasing and receiving
  • Loyalty and customer accounts
  • Branch and head-office reports

Nexalia POS features that fit this sector

  • Fast sales screen with barcode, QR or SKU scanning
  • Size and colour variants
  • Bulk and tiered pricing and seasonal markdowns
  • Exchanges and layaway
See every Nexalia POS feature

Selling at the till

  • Fast sales screen with product search and barcode, QR or SKU scanning
  • Weighed and barcoded item pricing
  • Held (suspended) sales and split payments
  • Discounts with limits by role, and price override at the till
  • Returns, refunds and exchanges with numbered credit notes, and layaway
  • Open and close each till with a cash count, and an end-of-day Z-report
  • Branded receipts, with prices VAT-inclusive or VAT added at checkout

Products and inventory

  • Departments, categories and products, with size and colour variants
  • Bulk and tiered pricing, and seasonal promotions and markdowns
  • Barcodes and labels
  • Batch and expiry tracking, and serial numbers
  • Stock adjustments, transfers, stock counts and variance
  • Stock ledger, valuation, reorder levels and low-stock alerts
  • Dead, slow and fast-moving, overstock and understock reports
  • Multiple warehouses and branches

Purchasing and suppliers

  • Optional purchase requisitions
  • Purchase orders from draft to approval to receipt
  • Goods received posts to stock and payables
  • Purchase returns
  • Supplier invoices, payments, statements and aging
  • Supplier scorecard, spend and lead-time analytics

Customers

  • Customer records and walk-in customers
  • Loyalty points and store credit
  • Customer credit limits, invoices and statements
  • Corporate and contractor credit accounts
  • Customer segmentation and reports

Reports, people and control

  • Executive and inventory dashboards
  • Sales, profitability, stock and payables reports
  • Export to CSV or PDF
  • Staff roles: company admin, cashier, stock keeper, procurement officer and accountant
  • Multi-branch and multi-company support
  • Audit log of every change: who, what, when and why
  • Company branding, tax identity (PIN, VAT), printers and hardware

Ready-made business set-ups in the demo

  • Retail: supermarket, hardware, and fashion and boutique
  • Restaurant and cafe: open tables, take orders, kitchen tickets (KOT), recipes, tips and service charge
  • Pharmacy: dispense prescription medicines, controlled-drugs register, mandatory batch and expiry
  • Wholesale and distribution: delivery notes and dispatch, contractor credit accounts

Add-ons, quoted separately: M-Pesa STK Push payments, KRA eTIMS receipts and integration, and offline selling. Not yet available: the built-in accounting ledger. We confirm what is included in your written quotation.

Nexalia POS is in early access, so it has no published price yet. A working demo is available on request, and features may change before release.

Frequently asked questions

Can you help with seasonal hiring?

Yes. We run volume and mass recruitment for peak periods, with interview coordination and onboarding support.

Where do I start?

Take the free Business and People Systems Health Check or send us an enquiry. We reply within one working day and the first conversation is free.

Talk to us about Retail and FMCG

We reply within one working day, and the first conversation is free.